Trucom offers installation services on all Systems supplied by Trucom. We are also open to contracted installations from equipment vendors who would rather just supply the equipment or where coming to Botswana for an installation proves too costly to the customer.

Configuration

Every customer is unique. Trucom will configure all systems to the requirements and satisfaction of the customer. Configuration can take place prior to shipping, on-site during installation or by a remote link after installation. For on-site and remote configuration, our engineers will work with you in testing and monitoring until you are satisfied that the system is working properly.

Physical Install

Our engineers will install the equipment in your server room in accordance with your requirements and best practice. We pride ourselves on neat, clean, professional work and will ensure that all cables are left neat and packaging materials tidied up afterwards. If requested, we will take packing materials away.

Our engineers will also take trouble to ensure that they follow the conventions and procedures laid down for your environment. This includes everything from wiring colour codes to health and safety regulations.

Network Access Management

Where we are supplying routers or similar equipment for connection to a telco network link, we can manage the whole process for you - taking away the headache of trying to synchronise the telco and equipment install dates.

Project Management

For larger installations, we will liaise with all parties involved and manage the project for you to ensure that we deliver a fully operational system on time and within budget.